Refund & Exchange Policy

At A Clothing, we want you to be satisfied with your purchase. If you receive an incorrect, damaged, or defective item, please contact us so we can assist you.

Eligibility for Returns or Exchanges

To be eligible for a return or exchange:

  • The item must be unused and unworn.

  • The item must be in its original condition.

  • The item should have its original packaging and tags, where applicable.

  • You must contact us within 7 days of receiving your order.

  • Proof of purchase or order details may be required.

Items Not Eligible for Return

Items may not be eligible for return or exchange if they:

  • Have been worn, washed, altered, or damaged by the customer.

  • Are returned without original packaging or tags.

  • Show signs of use or damage.

  • Are returned after the allowed return period.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

Please provide your order number and clear photos or videos showing the issue. Our team will review the request and provide the appropriate solution.

Exchange

If an exchange is approved, the replacement item will be subject to availability.

If the requested replacement is unavailable, we may offer an alternative solution.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed through the applicable payment method or another mutually agreed method.

Shipping charges may be non-refundable unless the return is due to an error or defect on our part.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to receiving a damaged, defective, or incorrect product.

How to Request a Return or Exchange

To request a return or exchange, contact us with:

  • Your name

  • Order number

  • Product details

  • Reason for the return or exchange

  • Photos or videos, if applicable

Phone / WhatsApp: 0336 0385025
Email: aclothing26@gmail.com

A Clothing reserves the right to refuse returns or exchanges that do not meet the conditions stated in this policy.